Frequently Asked Questions
Updated: March 9, 2026
1. What is MILIKI?
MILIKI is a property management platform for landlords, agencies, and property managers to handle properties, tenants, and day-to-day operations in one place.
2. Can MILIKI handle tenancy workflows?
Yes. MILIKI supports key tenancy workflows including tenant onboarding, reminders, payment tracking, and communication logs.
3. Does MILIKI support rent collection and statements?
MILIKI helps you track rent schedules, monitor outstanding balances, and maintain transaction and receipt records for reporting and reconciliation.
4. Can I communicate with tenants through the platform?
Yes. MILIKI supports tenant communication channels such as SMS, email, and WhatsApp integrations based on your setup.
5. Is MILIKI suitable for East African property teams?
Yes. MILIKI is designed for property operations in Kenya and broader East African markets, with workflows that support local property and tenancy management needs.
6. How do I get started with MILIKI?
Start by creating an account, adding your company information, and then onboarding your properties and tenants.
7. How can I contact support?
For support, onboarding guidance, or billing queries, email support@miliki.ke.